PLEASE READ THE TERMS & CONDITIONS CAREFULLY - you may wish to print this page out for future reference.

These conditions do not effect your statutory rights.
Sometimes workbike.co.uk will offer free delivery as a promotion or special offer, this offer only applies if the item is not returned as a `Non Warranty return` within seven days of receipt. If the goods are returned as Non Warranty. ie. Customer has changed his or her mind, workbike.co.uk will apply a delivery charge of £70 for initial delivery. The customer is then responsible for the cost of, and safe return of the item to us.

Your order for goods is subject to availibity. If we are not able to supply the goods to you for any reason after 28 days, we will on request reimburse you for those goods. However, we will not be responsible for compensating you for any other losses, which you may suffer if we do not supply goods.

Any goods offered on a free basic are subject to availability. workbike.co.uk reserves the right to change items offered on a free basis without warning.

Many of the goods we sell are of a technical nature and unfortunately it is not practical to publish detailed specifications of all the goods and keep specifications 100% up to date at all times. All drawings, descriptive matter, specifications and advertising on our website are for the sole purpose of giving approximate descriptions of the goods. Product descriptions or illustrations will not form part of the contract between us and you.
All size specifications on our website are approximates.
Non warranty returns will be accepted if received within 7 working days of the date of receipt by you. All such goods must be returned in a perfect unused condition complete with original packaging and all accessories. Goods which do not comply with this condition will not be accepted by us. Where goods are returned in accordance with this provision, we will reimburse any money already paid by, excluding initial delivery, and return collection costs incurred by us. Non warranty returns will not be accepted from customers who decide the purchase option `Registration Requires my Name/Address`, prior to leaving our premises. This is in accordance with The Consumer Protection Distance selling Regulations 2000, paragraph 6.1(c) Goods made to consumers specifications or clearly personalised.

In cases where a refund is due, we shall reimburse you within 30 days of our receipt of the returned goods.

Our charges for the various delivery options we offer are clearly outlined on our checkout page which can be visited by clicking buy now on the relevant product.
We regret that we cannot accept orders for, or make deliveries to addresses outside of the United Kingdom. For delivery addresses within the United Kingdom, we will try to deliver the goods within the times stated in our Delivery Schedule, but time shall not be of the essence. If no times are specified as being guaranteed, delivery shall be within a reasonable time. i.e. 28 days from the point of order. We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods.

We shall not be liable to you, for any failure or delay in performance of our contract if it is due to an event beyond our reasonable control. This includes, without limitation, acts of God, war, industrial dispute, fire, flood, tempest and national emergencies, and if so delayed, we shall be entitled to a reasonable extension of time for performing such obligations.

Should delivery be delayed for more than 28 days from the day of order, you have the right to cancel your order. In this case we will on request refund to you any money paid for the goods including any pre paid delivery charges. Furthermore, you will not be liable for any credit card transaction charges.

When our carriers deliver the goods, they will require you to sign for them. If neither you, nor your representative are able to receive the goods, our carrier will leave a card with you inviting you to phone them to re arrange a mutually convenient delivery date.

Title of goods will pass to you on receipt of delivery.

If goods arrive in a damaged condition you must not accept them unless you feel that the damage is acceptable. In any case you should inform us within 3 days of either the date of delivery or the date by which one ought to have known of the defect (where the defect is not apparent upon a reasonable inspection.

The price for the goods will be as stipulated on the website at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price published for the goods on our website is wrong.

We try to ensure that all prices displayed on our website are accurate. If there is a change of price after your purchase, and before delivery, we will inform you of the correct price and give you an opportunity to either cancel, or proceed with the order. If the goods have already been delivered, we will give you the opportunity to return the goods and receive a full refund of the price and any delivery charges you have paid for the goods.

Payment for the goods must be made by you in accordance with our Purchase Procedure. All orders are credit checked prior to dispatch. We can accept no responsibility if any details you provide us with are incorrect or if any order is held up as a result of incorrect details being submitted .

All prices on our website are in pounds sterling and are inclusive of V.A.T. at the current rate.

Workbike.co.uk has the right to terminate the contract prior to the dispatch of goods.
In the case of delivery delay caused as a result of a third party i.e.. carriers or delivery company, Workbike.co.uk reserved the right to extend its guaranteed delivery period by 7 days.

Workbike.co.uk does not offer credit facilities. You will receive with your goods a receipt, this will also be your guarantee on the following terms: Should any of the goods display a manufactural fault let us know in writing or by email, and we will inform you of how and where to return your goods. We will at our own discretion either replace or repair the item.

All items (excluding tyres, light bulbs, batteries, lubricants and inner tubes) are guaranteed for 12 months for domestic use)
We cannot provide a guarantee in respect of any misuse, or any kind of off road activity, Please note that if any repairs are done other than by a member of workbike.co.uk, our guarantee will not apply. This guarantee is in addition to your statutory rights.

Disclaimer
Workbike.co.uk DOES NOT REPRESENT
OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT

The contract between us shall be deemed, to have been made in England and shall be governed by the laws of England and Wales. Any dispute will be resolved exclusively in the courts of England and Wales.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have a complaint contact us at complaints@workbike.co.uk

These terms and conditions are subject to change at any time without prior notice to you. Any such change shall not affect any contract subsisting between us at the time of such change.
In the event of a customer cancelling an order workbike.co.uk reserves the right to deduct from the total refunded amount the credit card handling fee of 4.5% of the total transaction .